Provo Senior AdvisorThere are 14 Medicare-certified home health agencies based in Provo, Orem, Lehi and the rest of Utah County. Medicare publishes a quality star rating for 8 of them, averaging 3.4 out of 5 against a Utah average of 4 and a national average of 3. 2 are rated 4 stars or higher and 0 are rated 2 stars or lower. Every figure here comes from Medicare's own provider data, not from the agencies.
Which home health agencies in Provo have the highest Medicare ratings?
The table lists every agency, highest quality rating first. Agencies with a linked name have a full record page: each quality measure against the Utah and U.S. averages, patient survey answers, hospital-use results, services, and the ZIP codes they serve.
| Agency | Quality of patient care | Patient survey | Certified since | Provo-area ZIPs served |
|---|---|---|---|---|
| Utah Home Health Orem, UT 84057 · (801) 373-1400 | ★★★★★5 / 5 | ★★★☆☆3 / 5 | 2006 | 19 |
| Elite Home Health LLC Lehi, UT 84043 · (801) 609-6034 | ★★★★☆4 / 5 | ★★☆☆☆2 / 5 | 2019 | 19 |
| Health Watch Provo, Inc. Orem, UT 84097 · (801) 225-0599 | ★★★½☆3.5 / 5 | ★★★★☆4 / 5 | 1996 | 20 |
| Primary Home Health Lehi, UT 84043 · (801) 980-0033 | ★★★½☆3.5 / 5 | No rating published | 2006 | 19 |
| A-Plus Healthcare at Home - Home Health Lehi, UT 84043 · (801) 225-0990 | ★★★☆☆3 / 5 | ★★★☆☆3 / 5 | 2001 | 22 |
| First Choice Home Health Orem, UT 84057 · (801) 434-4100 | ★★★☆☆3 / 5 | ★★★☆☆3 / 5 | 1993 | 20 |
| Icare Home Health Springville, UT 84663 · (801) 228-0411 | ★★½☆☆2.5 / 5 | ★★★☆☆3 / 5 | 2011 | 19 |
| Dignity Home Health of Utah American Fork, UT 84003 · (801) 492-4892 | ★★½☆☆2.5 / 5 | No rating published | 2007 | 19 |
| Elite Home Health Utah LLC Lehi, UT 84043 · (801) 609-6034 | No rating published | No rating published | 2007 | 1 |
| Horizon Home Health (horizon Pediatric Home Care) Orem, UT 84057 · (801) 226-1919 | No rating published | No rating published | 2008 | 13 |
| Loving Hands Home Health Orem, UT 84097 · (801) 226-1111 | No rating published | No rating published | 2007 | 6 |
| Maple Creek Home Health Springville, UT 84663 · (801) 798-5333 | No rating published | No rating published | 2011 | 5 |
| Serenity Home Health of Utah LLC Pleasant Grove, UT 84062 · (801) 471-1965 | No rating published | No rating published | 2024 | 11 |
| Star Kids Pediatric Home Health American Fork, UT 84003 · (801) 361-8578 | No rating published | No rating published | 2019 | 1 |
How are Provo home health agencies spread across Medicare's star ratings?
Of the 8 rated agencies in Provo, Orem, Lehi and the rest of Utah County, 2 hold 4 stars or more. The other 6 have no star rating, usually because they are new or see few Medicare patients.
| Quality of patient care | Agencies |
|---|---|
| 5 stars | 1 |
| 4 stars | 1 |
| 3.5 stars | 2 |
| 3 stars | 2 |
| 2.5 stars | 2 |
What is home health care, and what is it not?
Home health care is skilled medical care at home, ordered by a doctor and delivered in visits by nurses and therapists. It is not the same thing as a caregiver who helps with daily living.
| Home health (this page) | Non-medical home care | |
|---|---|---|
| Who provides it | Nurses, physical, occupational and speech therapists, aides under a nurse's plan | Caregivers, also called personal care attendants |
| What it is for | Recovery after a hospital stay, wound care, therapy, managing a new diagnosis | Bathing, dressing, meals, company, supervision |
| How it is delivered | Scheduled visits, often a few a week | Shifts, from a few hours to around the clock |
| Who usually pays | Medicare, when you are homebound and need skilled care | The family, long-term care insurance, or a Medicaid waiver |
| Where to look | The table above | Licensed home care agencies in Provo |
Does Medicare pay for home health care in Utah?
Yes, when the conditions are met. Original Medicare pays for covered home health visits with no copay if a doctor certifies that you are homebound and need part-time skilled nursing or therapy, and the agency is Medicare-certified. It does not pay for 24-hour care, meal delivery, or help with bathing and dressing when that is the only care you need.
Medicare Advantage plans cover the same services but can require prior approval and an in-network agency, so check the plan before choosing from this list.
How should you read Medicare's two star ratings?
The quality of patient care rating summarizes clinical results: whether care started on time and whether patients improved at walking, bathing, breathing and managing medicines. The patient survey rating summarizes what patients said about communication, professionalism and whether they would recommend the agency.
The two can disagree. An agency can have strong clinical results and middling survey answers, or the reverse, which is why each agency page shows both in full.
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
How many Medicare-certified home health agencies are in Provo?
14 are based in Provo, Orem, Lehi and the rest of Utah County. Medicare publishes a quality star rating for 8 of them.
Which Provo home health agencies have 5 stars from Medicare?
Utah Home Health hold 5 stars for quality of patient care in the current Medicare data.
Is home health care the same as in-home care?
No. Home health is skilled medical care in visits, usually paid by Medicare. In-home care is non-medical help with daily living, usually paid privately.
