Provo Senior AdvisorDignity Home Health of Utah is a Medicare-certified home health agency based at 174 South 1100 East in American Fork, UT 84003. Medicare first certified it in 2007, 19 years ago. Medicare rates its quality of patient care at 2.5 out of 5 stars, below the Utah average of 4. Its strongest result against the Utah average is flu shot status checked; its weakest is breathing improved.
What is Dignity Home Health of Utah's Medicare record?
| Agency | Dignity Home Health of Utah |
|---|---|
| Address | 174 South 1100 East, American Fork, UT 84003 |
| Phone | (801) 492-4892 |
| Medicare provider number (CCN) | 467239 |
| Ownership | Proprietary |
| Medicare-certified since | 07/27/2007 |
How does Dignity Home Health of Utah score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Dignity Home Health of Utah. It is better than the Utah average on 2 and worse on 5.
| Measure | Dignity Home Health of Utah | Utah average | U.S. average | vs. Utah |
|---|---|---|---|---|
| Started care on time | 97.7% | 99% | 96.6% | About the same |
| Got better at walking or moving around | 80.3% | 90.6% | 88.6% | Worse |
| Got better at getting in and out of bed | 89.4% | 91.5% | 89.8% | About the same |
| Got better at bathing | 83% | 94% | 90.7% | Worse |
| Breathing improved | 70.7% | 91.5% | 91.5% | Worse |
| Got better at taking medicines correctly | 76.9% | 89.6% | 88.3% | Worse |
| Medication issues addressed on time | 96.6% | 93.1% | 94.4% | Better |
| Flu shot status checked | 78.1% | 64.5% | 63.3% | Better |
| Met expected function at discharge | 73.3% | 78.3% | 71.7% | Worse |
| Falls with major injury (lower is better) | 1.5% | 1.4% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked and medication issues addressed on time.
Where it trails: breathing improved, got better at taking medicines correctly and got better at bathing.
What do patients say about Dignity Home Health of Utah?
88% of surveyed patients said they would definitely recommend Dignity Home Health of Utah, based on 27 completed surveys. The Utah average is 78%.
| Survey question | Dignity Home Health of Utah | Utah average | U.S. average | vs. Utah |
|---|---|---|---|---|
| Team gave care in a professional way | 93% | 90% | 89% | Better |
| Team communicated well | 98% | 86% | 86% | Better |
| Team discussed medicines, pain and home safety | 88% | 80% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 96% | 87% | 85% | Better |
| Would definitely recommend the agency | 88% | 78% | 79% | Better |
Do Dignity Home Health of Utah's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Dignity Home Health of Utah, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 79.1% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.9% |
| Preventable hospital stays during care | Same As National Rate | 11.6% |
Which home health services does Dignity Home Health of Utah provide, and which does it not?
Dignity Home Health of Utah reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Dignity Home Health of Utah? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care; see licensed home care agencies in Provo. |
Which Provo-area ZIP codes does Dignity Home Health of Utah serve?
Dignity Home Health of Utah tells Medicare it serves 19 ZIP codes in Provo, Orem, Lehi and the rest of Utah County, out of 72 in total.
- 84003
- 84004
- 84005
- 84042
- 84043
- 84045
- 84057
- 84058
- 84059
- 84062
- 84097
- 84601
- 84604
- 84606
- 84651
- 84655
- 84660
- 84663
- 84664
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Dignity Home Health of Utah before starting care?
Ask about breathing and oxygen management
70.7% of patients had less shortness of breath by the end of care (Utah average 91.5%). If the diagnosis is COPD or heart failure, ask how the nurse monitors breathing between visits.
Ask who sorts out the medication list
76.9% of patients got better at taking their medicines correctly (Utah average 89.6%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask who helps with bathing, and how often
83% of patients improved at bathing (Utah average 94%). Ask whether a home health aide is part of the plan or whether bathing help is left to the family.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
All Medicare-certified home health agencies in Provo, Orem, Lehi and the rest of Utah County
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Dignity Home Health of Utah Medicare-certified?
Yes. Dignity Home Health of Utah is certified by Medicare under provider number 467239 and has been since 2007. Original Medicare pays certified agencies directly for covered home health care.
What is Dignity Home Health of Utah's Medicare star rating?
2.5 out of 5 for quality of patient care. The Utah average is 4.
Does Dignity Home Health of Utah provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
