Provo Senior AdvisorWho runs Provo Senior Advisor?
Provo Senior Advisor is a privately owned referral and guidance service for older adults and families in Utah County; it is not part of the State of Utah, DLBC, MAG or any care provider, and it does not operate any care setting.
We turn the state's licensing rule, its inspection records and the Medicaid and VA program rules into plain answers, then help families shortlist licensed places close to the people who will visit. Wherever we state a fact, we name the rule, agency page or data file it came from.
How is Provo Senior Advisor paid?
Licensed communities pay us a placement fee after a family we helped moves in; families are never billed.
Every fee-based referral service feels a pull toward the providers that pay, and some excellent options do not. Ask us about any license on the DLBC roster, paying or not, and we will walk through its public record the same way. If a suggestion from us comes without a reason you can check, push back.
Why does the directory use only government data?
Our listings come only from DLBC licensing and inspection records and, for nursing homes, CMS Care Compare, because those sources hold every provider to the same standard.
That excludes marketing copy, online reviews, sponsored placement and any score of our own. When a figure families want does not exist in public data, such as a memory care price or a Provo-Orem cost median, we say so instead of filling the gap.
How do we reach Provo Senior Advisor?
Email advisors@provosenioradvisor.com, call (801) 436-6174, or answer the short care-match questions on any page and a member of our team will follow up; operators who spot a display error in their listing can use the same address.
In an emergency, call 911. To report suspected abuse, neglect or exploitation of a vulnerable adult in Utah, call Adult Protective Services at 1-800-371-7897.
Which communities does Provo Senior Advisor serve?
Every city and town in Utah County, from Lehi, Saratoga Springs and Eagle Mountain in the north through Provo and Orem to Spanish Fork, Payson and Santaquin in the south.
Salt Lake County and Wasatch County are outside our directory, though our rule and cost guides apply statewide.
Who is Tina in the chat window?
Tina is the name of the site's chat helper: it opens a short set of care-match questions, and a real advisor from our team then follows up by email or phone.
The chat does not give medical or legal advice or make placement decisions. You can skip it and email us, or use the directory and guides on your own.
Quick facts
| We are | We are not | |
|---|---|---|
| Role | A free referral and advisory service | A care provider or government agency |
| Data | DLBC and CMS records | Reviews or paid rankings |
| Pay | Paid by communities after move-in | Paid by families |
