Provo Senior AdvisorUtah Home Health is a Medicare-certified home health agency based at 358 West Center Street in Orem, UT 84057. Medicare first certified it in 2006, 20 years ago. Medicare rates its quality of patient care at 5 out of 5 stars, above the Utah average of 4. Its strongest result against the Utah average is flu shot status checked; its weakest is medication issues addressed on time.
What is Utah Home Health's Medicare record?
| Agency | Utah Home Health |
|---|---|
| Address | 358 West Center Street, Orem, UT 84057 |
| Phone | (801) 373-1400 |
| Medicare provider number (CCN) | 467225 |
| Ownership | Proprietary |
| Medicare-certified since | 06/21/2006 |
How does Utah Home Health score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Utah Home Health. It is better than the Utah average on 6 and worse on 3.
| Measure | Utah Home Health | Utah average | U.S. average | vs. Utah |
|---|---|---|---|---|
| Started care on time | 100% | 99% | 96.6% | About the same |
| Got better at walking or moving around | 100% | 90.6% | 88.6% | Better |
| Got better at getting in and out of bed | 97.4% | 91.5% | 89.8% | Better |
| Got better at bathing | 100% | 94% | 90.7% | Better |
| Breathing improved | 96.3% | 91.5% | 91.5% | Better |
| Got better at taking medicines correctly | 99.2% | 89.6% | 88.3% | Better |
| Medication issues addressed on time | 72.7% | 93.1% | 94.4% | Worse |
| Flu shot status checked | 77.7% | 64.5% | 63.3% | Better |
| Met expected function at discharge | 75.2% | 78.3% | 71.7% | Worse |
| Falls with major injury (lower is better) | 3.2% | 1.4% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked, got better at taking medicines correctly and got better at walking or moving around.
Where it trails: medication issues addressed on time, met expected function at discharge and falls with major injury.
What do patients say about Utah Home Health?
72% of surveyed patients said they would definitely recommend Utah Home Health, based on 64 completed surveys. The Utah average is 78%.
| Survey question | Utah Home Health | Utah average | U.S. average | vs. Utah |
|---|---|---|---|---|
| Team gave care in a professional way | 87% | 90% | 89% | Worse |
| Team communicated well | 77% | 86% | 86% | Worse |
| Team discussed medicines, pain and home safety | 77% | 80% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 84% | 87% | 85% | Worse |
| Would definitely recommend the agency | 72% | 78% | 79% | Worse |
Do Utah Home Health's patients end up back in the hospital?
Medicare could not calculate hospital-use measures for Utah Home Health: the number of patient episodes was too small to report.
Which home health services does Utah Home Health provide, and which does it not?
Utah Home Health reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Utah Home Health? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care; see licensed home care agencies in Provo. |
Which Provo-area ZIP codes does Utah Home Health serve?
Utah Home Health tells Medicare it serves 19 ZIP codes in Provo, Orem, Lehi and the rest of Utah County, out of 71 in total.
- 84003
- 84005
- 84042
- 84043
- 84045
- 84057
- 84058
- 84059
- 84062
- 84097
- 84601
- 84604
- 84606
- 84651
- 84653
- 84655
- 84660
- 84663
- 84664
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Utah Home Health before starting care?
Ask how medication problems reach the doctor
When a medication problem was found, Utah Home Health followed up with the doctor on time in 72.7% of cases (Utah average 93.1%). Ask who makes that call and how quickly.
Ask what 'done' looks like
75.2% of patients reached the level of function Medicare expected by discharge (Utah average 78.3%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask about fall prevention
3.2% of its patients had a fall with a major injury during care, against 1.4% across Utah. Ask for a home safety review at the first visit and what they change after a fall.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Orem, UT?
These Medicare-certified agencies are also based in or near Orem.
- First Choice Home Health — 3 of 5 stars
- Health Watch Provo, Inc. — 3.5 of 5 stars
All Medicare-certified home health agencies in Provo, Orem, Lehi and the rest of Utah County
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Utah Home Health Medicare-certified?
Yes. Utah Home Health is certified by Medicare under provider number 467225 and has been since 2006. Original Medicare pays certified agencies directly for covered home health care.
What is Utah Home Health's Medicare star rating?
5 out of 5 for quality of patient care. The Utah average is 4. Its patient survey rating is 3 out of 5.
Does Utah Home Health provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
