Provo Senior AdvisorA-Plus Healthcare at Home - Home Health is a Medicare-certified home health agency based at 3125 W Executive Parkway in Lehi, UT 84043. Medicare first certified it in 2001, 25 years ago. Medicare rates its quality of patient care at 3 out of 5 stars, below the Utah average of 4. Its strongest result against the Utah average is flu shot status checked; its weakest is met expected function at discharge.
What is A-Plus Healthcare at Home - Home Health's Medicare record?
| Agency | A-Plus Healthcare at Home - Home Health |
|---|---|
| Address | 3125 W Executive Parkway, Lehi, UT 84043 |
| Phone | (801) 225-0990 |
| Medicare provider number (CCN) | 467200 |
| Ownership | Proprietary |
| Medicare-certified since | 02/01/2001 |
How does A-Plus Healthcare at Home - Home Health score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for A-Plus Healthcare at Home - Home Health. It is better than the Utah average on 3 and worse on 4.
| Measure | A-Plus Healthcare at Home - Home Health | Utah average | U.S. average | vs. Utah |
|---|---|---|---|---|
| Started care on time | 96.8% | 99% | 96.6% | About the same |
| Got better at walking or moving around | 84.2% | 90.6% | 88.6% | Worse |
| Got better at getting in and out of bed | 90.2% | 91.5% | 89.8% | About the same |
| Got better at bathing | 89.5% | 94% | 90.7% | Worse |
| Breathing improved | 88.2% | 91.5% | 91.5% | Worse |
| Got better at taking medicines correctly | 94.2% | 89.6% | 88.3% | Better |
| Medication issues addressed on time | 97.5% | 93.1% | 94.4% | Better |
| Flu shot status checked | 72% | 64.5% | 63.3% | Better |
| Met expected function at discharge | 65.4% | 78.3% | 71.7% | Worse |
| Falls with major injury (lower is better) | 1.2% | 1.4% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.4% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked, got better at taking medicines correctly and medication issues addressed on time.
Where it trails: met expected function at discharge, got better at walking or moving around and got better at bathing.
What do patients say about A-Plus Healthcare at Home - Home Health?
76% of surveyed patients said they would definitely recommend A-Plus Healthcare at Home - Home Health, based on 156 completed surveys. The Utah average is 78%.
| Survey question | A-Plus Healthcare at Home - Home Health | Utah average | U.S. average | vs. Utah |
|---|---|---|---|---|
| Team gave care in a professional way | 89% | 90% | 89% | About the same |
| Team communicated well | 85% | 86% | 86% | About the same |
| Team discussed medicines, pain and home safety | 73% | 80% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 82% | 87% | 85% | Worse |
| Would definitely recommend the agency | 76% | 78% | 79% | About the same |
Do A-Plus Healthcare at Home - Home Health's patients end up back in the hospital?
Medicare rates A-Plus Healthcare at Home - Home Health better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 87.7% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4% |
| Preventable hospital stays during care | Same As National Rate | 11.2% |
Which home health services does A-Plus Healthcare at Home - Home Health provide, and which does it not?
A-Plus Healthcare at Home - Home Health reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by A-Plus Healthcare at Home - Home Health? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care; see licensed home care agencies in Provo. |
Which Provo-area ZIP codes does A-Plus Healthcare at Home - Home Health serve?
A-Plus Healthcare at Home - Home Health tells Medicare it serves 22 ZIP codes in Provo, Orem, Lehi and the rest of Utah County, out of 87 in total.
- 84003
- 84004
- 84005
- 84013
- 84042
- 84043
- 84045
- 84057
- 84058
- 84059
- 84062
- 84097
- 84601
- 84602
- 84604
- 84606
- 84651
- 84653
- 84655
- 84660
- 84663
- 84664
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask A-Plus Healthcare at Home - Home Health before starting care?
Ask what 'done' looks like
65.4% of patients reached the level of function Medicare expected by discharge (Utah average 78.3%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask how often the therapist actually comes
84.2% of its patients got better at walking or moving around, against 90.6% across Utah. Ask how many physical therapy visits a week the plan includes and whether the same therapist comes each time.
Ask who helps with bathing, and how often
89.5% of patients improved at bathing (Utah average 94%). Ask whether a home health aide is part of the plan or whether bathing help is left to the family.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Lehi, UT?
These Medicare-certified agencies are also based in or near Lehi.
- Elite Home Health LLC — 4 of 5 stars
- Primary Home Health — 3.5 of 5 stars
All Medicare-certified home health agencies in Provo, Orem, Lehi and the rest of Utah County
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is A-Plus Healthcare at Home - Home Health Medicare-certified?
Yes. A-Plus Healthcare at Home - Home Health is certified by Medicare under provider number 467200 and has been since 2001. Original Medicare pays certified agencies directly for covered home health care.
What is A-Plus Healthcare at Home - Home Health's Medicare star rating?
3 out of 5 for quality of patient care. The Utah average is 4. Its patient survey rating is 3 out of 5.
Does A-Plus Healthcare at Home - Home Health provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
