How do I look up a Utah County facility's license?
Search the facility by name on DLBC's public Find a facility tool, which shows the license type, capacity, expiration date and the prior 36 months of inspections and findings for every licensed assisted living facility, nursing care facility and agency in Utah.
Our Utah County directory is built from that same record, refreshed from the state's data. Use either one, but always confirm the license number before a deposit. A name on a sign can cover two licenses, for example a Type I and a Type II building on one campus, and each has its own record.
What do DLBC noncompliance levels mean?
Each finding carries a noncompliance level of low, moderate, high or extreme, reflecting how much harm or risk DLBC judged it to pose, and the record shows whether it was a first or repeat citation and whether the correction was verified.
| DLBC noncompliance level | Findings at Utah County assisted living (36 months) |
|---|---|
| Low | 35 |
| Moderate | 26 |
| High | 48 |
| Extreme | 0 |
At Utah County assisted living, the rules DLBC cited most in its 36-month record were R432-270-8 (administrator duties, 10 findings); R380-80-4 (provider shall protect each client, 9 findings); R380-600-7 (critical incidents reporting requirements, 8 findings); R432-270-19 (resident unable to self administer medications, 6 findings).
A single low-level paperwork finding says little. A repeated finding on medication handling, supervision or resident rights, especially at a high level, deserves a direct question during your tour.
How many inspections happen at Utah County assisted living?
DLBC inspects licensed assisted living facilities on a routine cycle and also visits after complaints and to verify corrections, so a building with more visits is not necessarily worse: complaint visits and follow-ups add to the count.
DLBC's public 36-month record holds 189 inspections across Utah County's 44 assisted living licenses.
Utah County's assisted living and nursing care facilities together carry 124 findings in that window; see every one.
DLBC's public history covers 36 months, and health facility records in its current system start in October 2023. Anything older requires a records request under Utah's GRAMA law.
Has the State of Utah sanctioned any Utah County facilities?
DLBC publishes a list of notices of agency action against health facilities, such as conditions placed on a license, and we show any local entries on the affected facility's profile.
For Utah County, DLBC's sanctions list includes conditions placed on license for Spring Gardens Orem (03/13/2024, sanction ended 06/10/2024); conditions placed on license for Provo Rehabilitation and Nursing (04/15/2026).
A sanction is a formal step beyond an ordinary finding. Ask the facility for the order itself and what it had to do to satisfy it.
How do nursing home ratings differ from assisted living records?
Medicare- and Medicaid-certified nursing homes also get federal surveys and CMS Care Compare star ratings; assisted living gets no star rating from anyone, so for assisted living the DLBC findings are the main public quality record.
DLBC licenses 15 nursing care facilities that serve older adults in Utah County, with 1,162 beds between them; 13 carry federal ratings in CMS Care Compare and 3 report secure beds to the state. We show CMS ratings exactly as CMS publishes them and never create ratings of our own. For a nursing home, read both the federal survey and the DLBC state record, because the two systems cite different things.
Side by side
| A DLBC record shows | A DLBC record does not show | |
|---|---|---|
| Licensing | License type, capacity and expiration | Prices or availability |
| Inspections | 36 months of findings with levels | Findings before October 2023 |
| Quality | Whether corrections were verified | A star rating for assisted living |
| Complaints | Findings from complaint visits | Complaints that were not substantiated |
Sources: Utah Admin. Code R432-270, Utah DHHS and DLBC pages, MAG Aging & Family Services, CareScout and VA rate tables as cited; see our editorial standards.