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Valeo Hospice Orem: Medicare Hospice Quality Record in Orem, UT

Valeo Hospice Orem is a Medicare-certified hospice in Orem, UT with a Hospice Care Index of 9 out of 10. Visit patterns, family survey answers and where it…

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Valeo Hospice Orem is a Medicare-certified hospice based at 268 East 930 South in Orem, UT 84058. It has been certified since 2003. It cares for about 21 patients on an average day, making it a small hospice. It scores 9 out of 10 on Medicare's Hospice Care Index; the Utah average is 9.2. The index flags 2 areas where it is worse than the Utah average, starting with patients discharged alive within 7 days.

9 / 10Hospice Care Index
No rating publishedFamily caregiver survey
21Patients on an average day
2003Medicare-certified since

What is Valeo Hospice Orem's Medicare record?

HospiceValeo Hospice Orem
Address268 East 930 South, Orem, UT 84058
Phone(801) 772-0243
Medicare provider number (CCN)461531
OwnershipFor-Profit
Medicare-certified since10/09/2003

How does Valeo Hospice Orem score on Medicare's Hospice Care Index?

Valeo Hospice Orem scores 9 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Utah average it is better on 4 of the indicators below and worse on 2.

IndicatorValeo Hospice OremUtah averageU.S. averagevs. Utah
Gaps in nursing visits longer than 7 days (lower is better)16.7%35.4%52.4%Better
Patients discharged alive within 7 days (lower is better)13.3%4.9%7.3%Worse
Patients discharged alive after 180 days or more (lower is better)20%40.1%37.4%Better
Live discharge followed by a hospital stay and readmission to hospice (lower is better)0%4.5%8.5%Better
Live discharge followed by death in hospital (lower is better)6.7%0.3%2.1%Worse
Nurse minutes per routine home care day16.4 min13.3 min19.9 minBetter
Share of skilled nursing minutes given on weekends5.1%6.5%9.6%About the same
Patients visited by a nurse in the last 3 days of life96.1%93.3%89.3%About the same

Separately, 87.7% of its patients received all seven recommended care steps at admission (Utah average 95.6%) and 72.5% were visited by a nurse or social worker on at least two of their last three days (Utah average 71.4%).

What do families say about Valeo Hospice Orem?

Medicare has not published family caregiver survey results for Valeo Hospice Orem. Results appear only once a hospice has enough completed surveys over two years, so many smaller hospices have none.

Where does Valeo Hospice Orem deliver care, and to whom?

69% of valeo hospice orem's care is delivered at home and its largest patient group by diagnosis is dementia (34%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.

Where care is deliveredShare of patients
At home69%
In assisted living27%
In a nursing facility4%
Primary diagnosisShare of patients
Dementia34%
Other conditions24%
Cancer18%
Heart and circulatory disease17%

Which Provo-area ZIP codes does Valeo Hospice Orem serve?

Valeo Hospice Orem tells Medicare it serves 20 ZIP codes in Provo, Orem, Lehi and the rest of Utah County.

  • 84003
  • 84004
  • 84005
  • 84013
  • 84042
  • 84043
  • 84057
  • 84058
  • 84059
  • 84062
  • 84097
  • 84601
  • 84604
  • 84606
  • 84651
  • 84653
  • 84655
  • 84660
  • 84663
  • 84664

What should you ask Valeo Hospice Orem before choosing it?

Ask what happens in the first week

13.3% of its live discharges came within a week of enrollment (Utah average 4.9%). Ask what the admission visit covers and how they confirm hospice is the right fit before enrolling.

Ask what the family is expected to do

Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.

Ask how fast they can admit

Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.

Ask where inpatient care happens

When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.

Which other hospices serve Orem, UT?

All Medicare-certified hospices in Provo, Orem, Lehi and the rest of Utah County

Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.

Common questions

Is Valeo Hospice Orem Medicare-certified?

Yes. Valeo Hospice Orem is certified by Medicare under provider number 461531 and has been since 2003.

What is Valeo Hospice Orem's Hospice Care Index score?

9 out of 10 in the current Medicare data. The Utah average is 9.2.

How large is Valeo Hospice Orem?

It cares for about 21 patients on an average day.

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