Provo Senior AdvisorUtah Hospice is a Medicare-certified hospice based at 362 West Center Street in Orem, UT 84057. It has been certified since 2011. It cares for about 116 patients on an average day, making it a mid-sized hospice. It scores 10 out of 10 on Medicare's Hospice Care Index; the Utah average is 9.2. Family caregivers rate it 2 out of 5 stars. The index flags 1 area where it is worse than the Utah average, starting with patients discharged alive after 180 days or more.
What is Utah Hospice's Medicare record?
| Hospice | Utah Hospice |
|---|---|
| Address | 362 West Center Street, Orem, UT 84057 |
| Phone | (801) 373-1400 |
| Medicare provider number (CCN) | 461590 |
| Ownership | For-Profit |
| Medicare-certified since | 10/25/2011 |
How does Utah Hospice score on Medicare's Hospice Care Index?
Utah Hospice scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Utah average it is better on 0 of the indicators below and worse on 1.
| Indicator | Utah Hospice | Utah average | U.S. average | vs. Utah |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 37% | 35.4% | 52.4% | About the same |
| Patients discharged alive within 7 days (lower is better) | 3.6% | 4.9% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 55.7% | 40.1% | 37.4% | Worse |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 5.7% | 4.5% | 8.5% | About the same |
| Live discharge followed by death in hospital (lower is better) | 1.4% | 0.3% | 2.1% | About the same |
| Nurse minutes per routine home care day | 12.8 min | 13.3 min | 19.9 min | About the same |
| Share of skilled nursing minutes given on weekends | 5.1% | 6.5% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 92.3% | 93.3% | 89.3% | About the same |
Separately, 98.1% of its patients received all seven recommended care steps at admission (Utah average 95.6%) and 66.7% were visited by a nurse or social worker on at least two of their last three days (Utah average 71.4%).
What do families say about Utah Hospice?
73% of family caregivers said they would definitely recommend Utah Hospice; the Utah average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Utah Hospice | Utah average | U.S. average | vs. Utah |
|---|---|---|---|---|
| Team always communicated well | 74% | 82% | 82% | Worse |
| Team always provided timely help | 69% | 75% | 78% | Worse |
| Team always treated the patient with respect | 86% | 92% | 91% | Worse |
| Right amount of emotional and spiritual support | 87% | 92% | 91% | Worse |
| Patient always got help for pain and symptoms | 70% | 76% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 72% | 84% | 83% | Worse |
| Would definitely recommend the hospice | 73% | 85% | 85% | Worse |
Where does Utah Hospice deliver care, and to whom?
53% of utah hospice's care is delivered in assisted living and its largest patient group by diagnosis is heart and circulatory disease (37%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| In assisted living | 53% |
| At home | 45% |
| In a nursing facility | 1% |
| In a skilled nursing facility | 1% |
| Primary diagnosis | Share of patients |
|---|---|
| Heart and circulatory disease | 37% |
| Dementia | 20% |
| Cancer | 18% |
| Other conditions | 14% |
| Respiratory disease | 9% |
| Stroke | 5% |
Which Provo-area ZIP codes does Utah Hospice serve?
Utah Hospice tells Medicare it serves 23 ZIP codes in Provo, Orem, Lehi and the rest of Utah County.
- 84003
- 84004
- 84005
- 84013
- 84042
- 84043
- 84045
- 84057
- 84058
- 84059
- 84062
- 84097
- 84601
- 84604
- 84606
- 84626
- 84633
- 84651
- 84653
- 84655
- 84660
- 84663
- 84664
What should you ask Utah Hospice before choosing it?
Ask how eligibility is reviewed
55.7% of its live discharges came after six months or more of care (Utah average 40.1%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Which other hospices serve Orem, UT?
- First Choice Hospice — Hospice Care Index 9 of 10
- Health Watch Hospice of Utah Inc — Hospice Care Index 9 of 10
- Valeo Hospice Orem — Hospice Care Index 9 of 10
All Medicare-certified hospices in Provo, Orem, Lehi and the rest of Utah County
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Utah Hospice Medicare-certified?
Yes. Utah Hospice is certified by Medicare under provider number 461590 and has been since 2011.
What is Utah Hospice's Hospice Care Index score?
10 out of 10 in the current Medicare data. The Utah average is 9.2.
How large is Utah Hospice?
It cares for about 116 patients on an average day.
