Provo Senior AdvisorHow do I know if a Utah County facility is licensed?
Search the facility on DLBC's Find a facility tool or in our directory, which lists every DLBC-licensed assisted living facility, nursing care facility and agency in Utah County.
Check that the license type, capacity and expiration on the record match what you are told.
What is a DLBC finding?
A DLBC finding is a citation written by Utah's licensing inspectors when a facility did not meet a rule, recorded with a noncompliance level, a first-or-repeat flag and whether the correction was verified.
Our facility profiles quote DLBC's own wording for recent findings.
Is there a staff-to-resident ratio for Utah assisted living?
Utah does not set a numeric staff-to-resident ratio for assisted living; it requires enough staff to meet residents' needs, a certified nurse aide on duty 24 hours in Type II, and at least one direct-care worker inside a secure unit at all times.
Ask each building for its actual staffing on each shift.
Are assisted living facilities in Utah County rated with stars?
No. Neither Utah nor CMS rates assisted living; only Medicare- and Medicaid-certified nursing homes get CMS star ratings, so for assisted living the DLBC inspection record is the main public quality signal.
We never create our own ratings.
Can a resident have a camera in their room in Utah?
A Utah assisted living facility may not refuse admission solely because a resident or legal representative asks to install a monitoring device in the resident's room.
Expect a written policy covering roommates' privacy and placement.
Who checks fire safety in Utah County facilities?
Fire safety inspections are handled by fire authorities under state and local fire codes, separately from DLBC's care licensing.
Ask the facility for its most recent fire inspection and evacuation drill records.
Can a facility in Utah County operate without a license?
No. A setting that cares for two or more unrelated people for more than 24 hours and helps with daily activities must be licensed as assisted living by DLBC.
If you suspect an unlicensed care home, report it to DLBC.
What does a conditional license mean?
A conditional license means DLBC has allowed the facility to keep operating under specific conditions, usually after serious or repeated problems, and the conditions appear on the state's record or sanctions list.
Ask the facility for the order and what it must do to return to a regular license.
Quick facts
| Public record shows | Public record does not show | |
|---|---|---|
| Licensing | DLBC license type and capacity | Staffing ratios |
| Inspections | 36 months of findings | Assisted living star ratings |
| Source | Utah rules, DLBC, DHHS, MAG and federal pages | Legal, medical or financial advice |
