Provo Senior AdvisorMaple Creek Hospice is a Medicare-certified hospice based at 691 West 1200 North Suite 150 in Springville, UT 84663. It has been certified since 2012. It cares for about 13 patients on an average day, making it a small hospice. It scores 8 out of 10 on Medicare's Hospice Care Index; the Utah average is 9.2. The index flags 4 areas where it is worse than the Utah average, starting with patients discharged alive after 180 days or more.
What is Maple Creek Hospice's Medicare record?
| Hospice | Maple Creek Hospice |
|---|---|
| Address | 691 West 1200 North Suite 150, Springville, UT 84663 |
| Phone | (801) 798-5333 |
| Medicare provider number (CCN) | 461592 |
| Ownership | For-Profit |
| Medicare-certified since | 05/02/2012 |
How does Maple Creek Hospice score on Medicare's Hospice Care Index?
Maple Creek Hospice scores 8 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Utah average it is better on 3 of the indicators below and worse on 4.
| Indicator | Maple Creek Hospice | Utah average | U.S. average | vs. Utah |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 29.1% | 35.4% | 52.4% | Better |
| Patients discharged alive within 7 days (lower is better) | 0% | 4.9% | 7.3% | Better |
| Patients discharged alive after 180 days or more (lower is better) | 44.4% | 40.1% | 37.4% | Worse |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 0% | 4.5% | 8.5% | Better |
| Live discharge followed by death in hospital (lower is better) | 5.6% | 0.3% | 2.1% | Worse |
| Nurse minutes per routine home care day | 11.3 min | 13.3 min | 19.9 min | Worse |
| Share of skilled nursing minutes given on weekends | 6.9% | 6.5% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 88.2% | 93.3% | 89.3% | Worse |
Separately, 82.6% of its patients received all seven recommended care steps at admission (Utah average 95.6%) and 73.3% were visited by a nurse or social worker on at least two of their last three days (Utah average 71.4%).
What do families say about Maple Creek Hospice?
Medicare has not published family caregiver survey results for Maple Creek Hospice. Results appear only once a hospice has enough completed surveys over two years, so many smaller hospices have none.
Where does Maple Creek Hospice deliver care, and to whom?
88% of maple creek hospice's care is delivered at home and its largest patient group by diagnosis is heart and circulatory disease (44%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 88% |
| In assisted living | 12% |
| Primary diagnosis | Share of patients |
|---|---|
| Heart and circulatory disease | 44% |
Which Provo-area ZIP codes does Maple Creek Hospice serve?
Maple Creek Hospice tells Medicare it serves 15 ZIP codes in Provo, Orem, Lehi and the rest of Utah County.
- 84003
- 84005
- 84045
- 84057
- 84058
- 84097
- 84601
- 84604
- 84606
- 84651
- 84653
- 84655
- 84660
- 84663
- 84664
What should you ask Maple Creek Hospice before choosing it?
Ask how eligibility is reviewed
44.4% of its live discharges came after six months or more of care (Utah average 40.1%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.
Ask how long nursing visits last
Its nurses average 11.3 minutes per routine care day, against 13.3 minutes across Utah. Ask how long a typical visit lasts and whether the same nurse comes each time.
Ask who will be there at the end
88.2% of its patients had a nurse visit in the last three days of life (Utah average 93.3%). Ask how visits change when death is close and whether someone can stay through the night.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Which other hospices serve Springville, UT?
- Canyon Hospice of Utah County — Hospice Care Index 8 of 10
- Icare Hospice — Hospice Care Index 6 of 10
All Medicare-certified hospices in Provo, Orem, Lehi and the rest of Utah County
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Maple Creek Hospice Medicare-certified?
Yes. Maple Creek Hospice is certified by Medicare under provider number 461592 and has been since 2012.
What is Maple Creek Hospice's Hospice Care Index score?
8 out of 10 in the current Medicare data. The Utah average is 9.2.
How large is Maple Creek Hospice?
It cares for about 13 patients on an average day.
