Provo Senior AdvisorSuncrest Hospice is a Medicare-certified hospice based at 9800 South Monroe Street #900 in Sandy, UT 84070. It has been certified since 2019. It cares for about 41 patients on an average day, making it a small hospice. It scores 9 out of 10 on Medicare's Hospice Care Index; the Utah average is 9.2. The index flags 1 area where it is worse than the Utah average, starting with patients discharged alive within 7 days.
What is Suncrest Hospice's Medicare record?
| Hospice | Suncrest Hospice |
|---|---|
| Address | 9800 South Monroe Street #900, Sandy, UT 84070 |
| Phone | (801) 996-8469 |
| Medicare provider number (CCN) | 461626 |
| Ownership | For-Profit |
| Medicare-certified since | 10/01/2019 |
How does Suncrest Hospice score on Medicare's Hospice Care Index?
Suncrest Hospice scores 9 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Utah average it is better on 4 of the indicators below and worse on 1.
| Indicator | Suncrest Hospice | Utah average | U.S. average | vs. Utah |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 27.8% | 35.4% | 52.4% | Better |
| Patients discharged alive within 7 days (lower is better) | 8.9% | 4.9% | 7.3% | Worse |
| Patients discharged alive after 180 days or more (lower is better) | 34.2% | 40.1% | 37.4% | Better |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 3.8% | 4.5% | 8.5% | About the same |
| Live discharge followed by death in hospital (lower is better) | 0% | 0.3% | 2.1% | About the same |
| Nurse minutes per routine home care day | 16 min | 13.3 min | 19.9 min | Better |
| Share of skilled nursing minutes given on weekends | 4.3% | 6.5% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 98.8% | 93.3% | 89.3% | Better |
Separately, 100% of its patients received all seven recommended care steps at admission (Utah average 95.6%) and 83% were visited by a nurse or social worker on at least two of their last three days (Utah average 71.4%).
What do families say about Suncrest Hospice?
88% of family caregivers said they would definitely recommend Suncrest Hospice; the Utah average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Suncrest Hospice | Utah average | U.S. average | vs. Utah |
|---|---|---|---|---|
| Team always communicated well | 85% | 82% | 82% | Better |
| Team always provided timely help | 74% | 75% | 78% | About the same |
| Team always treated the patient with respect | 95% | 92% | 91% | Better |
| Right amount of emotional and spiritual support | 90% | 92% | 91% | About the same |
| Patient always got help for pain and symptoms | 73% | 76% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 89% | 84% | 83% | Better |
| Would definitely recommend the hospice | 88% | 85% | 85% | Better |
Where does Suncrest Hospice deliver care, and to whom?
47% of suncrest hospice's care is delivered at home and its largest patient group by diagnosis is dementia (28%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 47% |
| In assisted living | 39% |
| In a nursing facility | 13% |
| In a skilled nursing facility | 1% |
| Primary diagnosis | Share of patients |
|---|---|
| Dementia | 28% |
| Other conditions | 23% |
| Heart and circulatory disease | 21% |
| Cancer | 18% |
| Respiratory disease | 9% |
Which Provo-area ZIP codes does Suncrest Hospice serve?
Suncrest Hospice tells Medicare it serves 17 ZIP codes in Provo, Orem, Lehi and the rest of Utah County.
- 84003
- 84004
- 84042
- 84043
- 84045
- 84057
- 84058
- 84062
- 84097
- 84601
- 84604
- 84606
- 84651
- 84653
- 84655
- 84660
- 84663
What should you ask Suncrest Hospice before choosing it?
Ask what happens in the first week
8.9% of its live discharges came within a week of enrollment (Utah average 4.9%). Ask what the admission visit covers and how they confirm hospice is the right fit before enrolling.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
All Medicare-certified hospices in Provo, Orem, Lehi and the rest of Utah County
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Suncrest Hospice Medicare-certified?
Yes. Suncrest Hospice is certified by Medicare under provider number 461626 and has been since 2019.
What is Suncrest Hospice's Hospice Care Index score?
9 out of 10 in the current Medicare data. The Utah average is 9.2.
How large is Suncrest Hospice?
It cares for about 41 patients on an average day.
