Provo Senior AdvisorSerenity Hospice of Utah LLC is a Medicare-certified hospice based at 627 West 4000 North in Pleasant Grove, UT 84062. It has been certified since 2023. It cares for about 49 patients on an average day, making it a small hospice. It scores 10 out of 10 on Medicare's Hospice Care Index; the Utah average is 9.2. The index flags 2 areas where it is worse than the Utah average, starting with gaps in nursing visits longer than 7 days.
What is Serenity Hospice of Utah LLC's Medicare record?
| Hospice | Serenity Hospice of Utah LLC |
|---|---|
| Address | 627 West 4000 North, Pleasant Grove, UT 84062 |
| Phone | (801) 471-1965 |
| Medicare provider number (CCN) | 461635 |
| Ownership | Not published |
| Medicare-certified since | 08/27/2023 |
How does Serenity Hospice of Utah LLC score on Medicare's Hospice Care Index?
Serenity Hospice of Utah LLC scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Utah average it is better on 1 of the indicators below and worse on 2.
| Indicator | Serenity Hospice of Utah LLC | Utah average | U.S. average | vs. Utah |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 44.4% | 35.4% | 52.4% | Worse |
| Patients discharged alive within 7 days (lower is better) | 6.9% | 4.9% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 20.7% | 40.1% | 37.4% | Better |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 6.9% | 4.5% | 8.5% | About the same |
| Live discharge followed by death in hospital (lower is better) | 0% | 0.3% | 2.1% | About the same |
| Nurse minutes per routine home care day | 10.7 min | 13.3 min | 19.9 min | Worse |
| Share of skilled nursing minutes given on weekends | 5.5% | 6.5% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 95.5% | 93.3% | 89.3% | About the same |
Separately, 97.8% of its patients received all seven recommended care steps at admission (Utah average 95.6%).
What do families say about Serenity Hospice of Utah LLC?
85% of family caregivers said they would definitely recommend Serenity Hospice of Utah LLC; the Utah average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Serenity Hospice of Utah LLC | Utah average | U.S. average | vs. Utah |
|---|---|---|---|---|
| Team always communicated well | 75% | 82% | 82% | Worse |
| Team always provided timely help | 75% | 75% | 78% | About the same |
| Team always treated the patient with respect | 90% | 92% | 91% | About the same |
| Right amount of emotional and spiritual support | 93% | 92% | 91% | About the same |
| Patient always got help for pain and symptoms | 76% | 76% | 76% | About the same |
| Caregivers rated the hospice 9 or 10 | 78% | 84% | 83% | Worse |
| Would definitely recommend the hospice | 85% | 85% | 85% | About the same |
Where does Serenity Hospice of Utah LLC deliver care, and to whom?
69% of serenity hospice of utah llc's care is delivered in assisted living and its largest patient group by diagnosis is heart and circulatory disease (38%).
| Where care is delivered | Share of patients |
|---|---|
| In assisted living | 69% |
| At home | 27% |
| In a skilled nursing facility | 3% |
| Primary diagnosis | Share of patients |
|---|---|
| Heart and circulatory disease | 38% |
| Other conditions | 23% |
| Stroke | 19% |
| Cancer | 8% |
| Dementia | 7% |
| Respiratory disease | 5% |
Which Provo-area ZIP codes does Serenity Hospice of Utah LLC serve?
Serenity Hospice of Utah LLC tells Medicare it serves 16 ZIP codes in Provo, Orem, Lehi and the rest of Utah County.
- 84003
- 84005
- 84042
- 84043
- 84045
- 84057
- 84058
- 84059
- 84062
- 84097
- 84601
- 84604
- 84651
- 84653
- 84660
- 84663
What should you ask Serenity Hospice of Utah LLC before choosing it?
Ask how often the nurse visits
44.4% of Serenity Hospice of Utah LLC's patients went more than seven days without a nursing visit at some point, against 35.4% across Utah. Ask for the planned visit schedule in writing and who decides when it changes.
Ask how long nursing visits last
Its nurses average 10.7 minutes per routine care day, against 13.3 minutes across Utah. Ask how long a typical visit lasts and whether the same nurse comes each time.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
All Medicare-certified hospices in Provo, Orem, Lehi and the rest of Utah County
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Serenity Hospice of Utah LLC Medicare-certified?
Yes. Serenity Hospice of Utah LLC is certified by Medicare under provider number 461635 and has been since 2023.
What is Serenity Hospice of Utah LLC's Hospice Care Index score?
10 out of 10 in the current Medicare data. The Utah average is 9.2.
How large is Serenity Hospice of Utah LLC?
It cares for about 49 patients on an average day.
