Provo Senior AdvisorDignity Hospice of Utah is a Medicare-certified hospice based at 174 South 1100 East in American Fork, UT 84003. It has been certified since 2013. It cares for about 112 patients on an average day, making it a mid-sized hospice. It scores 8 out of 10 on Medicare's Hospice Care Index; the Utah average is 9.2. The index flags 1 area where it is worse than the Utah average, starting with share of skilled nursing minutes given on weekends.
What is Dignity Hospice of Utah's Medicare record?
| Hospice | Dignity Hospice of Utah |
|---|---|
| Address | 174 South 1100 East, American Fork, UT 84003 |
| Phone | (801) 492-4892 |
| Medicare provider number (CCN) | 461601 |
| Ownership | For-Profit |
| Medicare-certified since | 05/05/2013 |
How does Dignity Hospice of Utah score on Medicare's Hospice Care Index?
Dignity Hospice of Utah scores 8 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Utah average it is better on 2 of the indicators below and worse on 1.
| Indicator | Dignity Hospice of Utah | Utah average | U.S. average | vs. Utah |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 31.7% | 35.4% | 52.4% | Better |
| Patients discharged alive within 7 days (lower is better) | 5.9% | 4.9% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 38.2% | 40.1% | 37.4% | About the same |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 5.9% | 4.5% | 8.5% | About the same |
| Live discharge followed by death in hospital (lower is better) | 0% | 0.3% | 2.1% | About the same |
| Nurse minutes per routine home care day | 13.6 min | 13.3 min | 19.9 min | About the same |
| Share of skilled nursing minutes given on weekends | 3.4% | 6.5% | 9.6% | Worse |
| Patients visited by a nurse in the last 3 days of life | 100% | 93.3% | 89.3% | Better |
Separately, 79.4% of its patients received all seven recommended care steps at admission (Utah average 95.6%) and 87.2% were visited by a nurse or social worker on at least two of their last three days (Utah average 71.4%).
What do families say about Dignity Hospice of Utah?
88% of family caregivers said they would definitely recommend Dignity Hospice of Utah; the Utah average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Dignity Hospice of Utah | Utah average | U.S. average | vs. Utah |
|---|---|---|---|---|
| Team always communicated well | 86% | 82% | 82% | Better |
| Team always provided timely help | 81% | 75% | 78% | Better |
| Team always treated the patient with respect | 91% | 92% | 91% | About the same |
| Right amount of emotional and spiritual support | 91% | 92% | 91% | About the same |
| Patient always got help for pain and symptoms | 75% | 76% | 76% | About the same |
| Caregivers rated the hospice 9 or 10 | 88% | 84% | 83% | Better |
| Would definitely recommend the hospice | 88% | 85% | 85% | Better |
Where does Dignity Hospice of Utah deliver care, and to whom?
64% of dignity hospice of utah's care is delivered at home and its largest patient group by diagnosis is other conditions (34%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 64% |
| In assisted living | 30% |
| In a skilled nursing facility | 6% |
| Primary diagnosis | Share of patients |
|---|---|
| Other conditions | 34% |
| Dementia | 25% |
| Heart and circulatory disease | 21% |
| Cancer | 15% |
| Respiratory disease | 5% |
| Stroke | 4% |
Which Provo-area ZIP codes does Dignity Hospice of Utah serve?
Dignity Hospice of Utah tells Medicare it serves 20 ZIP codes in Provo, Orem, Lehi and the rest of Utah County.
- 84003
- 84004
- 84005
- 84042
- 84043
- 84045
- 84057
- 84058
- 84059
- 84062
- 84097
- 84601
- 84602
- 84604
- 84606
- 84651
- 84653
- 84660
- 84663
- 84664
What should you ask Dignity Hospice of Utah before choosing it?
Ask about weekend coverage
3.4% of its nursing time is delivered on weekends (Utah average 6.5%). Ask who is on call Saturday and Sunday and whether routine visits happen then.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Which other hospices serve American Fork, UT?
- Belle Vie Hospice, LLC — Hospice Care Index 9 of 10
All Medicare-certified hospices in Provo, Orem, Lehi and the rest of Utah County
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Dignity Hospice of Utah Medicare-certified?
Yes. Dignity Hospice of Utah is certified by Medicare under provider number 461601 and has been since 2013.
What is Dignity Hospice of Utah's Hospice Care Index score?
8 out of 10 in the current Medicare data. The Utah average is 9.2.
How large is Dignity Hospice of Utah?
It cares for about 112 patients on an average day.
